When it comes to delivering a project, day 1 is the most important.
Yes, selling the project, or getting paid for the project is also important too…
But you’ve probably clued on by now that we’re pretty big on customer experience here at TBS.
That’s why, it’s important that you roll out the red carpet for your customer on day one.
Be ready to give them an experience and service like no other!
This means coming ready to serve.
Ready to deliver what was promised.
Ready to deliver with an actual plan that will put the client at ease about the group of strangers that just rocked up…
If you nail day one with the customer and inspire confidence within them… the rest becomes a breeze.
A strong start sets you up for a strong finish.
If you're an electrician, plumber, painter, carpenter, or any other trade business owner who is looking to take their business to the next level, click here to learn more about how our team can help!
